communication connundrum

"Words matter," I'm told
And my head thrums
Trapped by a partial truth
Lack of minutia in a common saying
It's true definition matters
Using the right words
Can make a difference
But only we all agree
On what those words mean
Only when we all have
The same context
Words get confused
By colloquial usage
And multiple meanings
You can use all the right words
And completely confuse
You can use the wrong tone
And complicate the meaning
You can do everything right
And still not be heard
The truth is mutual understanding
Is way more important
Than the words we use.

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